Delivery Information

All our delivery prices include the cost of specialist packaging designed to protect your purchase ensuring it reaches you in perfect condition. We take pride in our service and would prefer to offer peace of mind with your purchase rather than a cheaper delivery tariff or less reliable packaging materials.

Most purchases come with our Zino presentation box as detailed in the product description.

FOR UK DELIVERIES WE USE ROYAL MAIL SPECIAL DELIVERY GUARANTEED®

Securely delivered, on time - your item in safe hands.

Because your purchase is important to us both we use the Royal Mail Special Deliver service to ensure security and confidence in your delivery arriving on time and in perfect condition. Our standard charge for this service is £8 which includes all packaging and processing. Any delivery cost is detailed during the checkout process whilst placing your order.

For further information on this service please visit the Royal Mail website

You can also track your order using the Royal Mail Track and Trace page.

 * Please note in the event of no delivery contact Royal Mail for any compensation on items lost , Royal Mail are suppling the Special guaranteed service at check out 

Zino Jewellery take no responsibility for items lost by Royal mail service 

Compensation of items are the sole responsibility of Royal Mail (Special Delivery Guaranteed, Insured by Royal Mail ) 

Please contact Royal mail with proof of purchase if items are not received  to claim compensation of loss

INTERNATIONAL DELIVERY

We deliver to Germany, Spain, Canada, Ireland, Sweden and Italy at this time. We can add more countries if required - so please contact us to let us know! Please note that there may be minor delays for international deliveries due to new international delivery requirements

 

INTERNATIONAL CHARGES AS A RESULT OF BREXIT:

Due to changes in international shipping charges, all orders being delivered internationally or to an address in Europe (excluding UK) will be subject to local taxes and duties.

As we are unable to estimate local taxes we advise checking your countries regulations with regard to UK import taxes and duties. 

Import charges at your countries boarder are to be paid by the buyer, Zino Jewellery is not responsible for these extra charges 

For UK deliveries we use Royal Mail Special Delivery Guaranteed®

Securely delivered, on time - your item in safe hands.

Because your purchase is important to us both we use the Royal Mail Special Deliver service to ensure security and confidence in your delivery arriving on time and in perfect condition. Our standard charge for this service is £8 which includes all packaging and processing. Any delivery cost is detailed during the checkout process whilst placing your order.

For further information on this service please visit the Royal Mail website

You can also track your order using the Royal Mail Track and Trace page.

UK out of area delivery

We would recommend contacting us for confirmation of delivery pricing prior to placing your order to prevent any unnecessary delay or cost in processing your order.

Deliveries to areas defined as out of area are charged at an additional cost. Out of area postcodes refer to the Highlands and Islands of Scotland and Northern Ireland. If you opt for delivery to a chargeable area we reserve the right to contact you prior to processing your order to claim payment of any additional delivery charge.

Some postcodes considered out of area begin with the following prefix:

IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE, BT.

Delivering to the Isle of Man, Isles of Scilly, Guernsey and Jersey also incur an extended delivery charge.

International delivery

We deliver to Germany, Spain, Canada, Ireland, Sweden and Italy at this time. We can add more countries if required - so please contact us to let us know! Please note that there may be minor delays for international deliveries due to new international delivery requirements. 

 

 

International charges as a result of Brexit:

Due to changes in international shipping charges, all orders being delivered internationally or to an address in Europe (excluding UK) will be subject to local taxes and duties.

As we are unable to estimate local taxes we advise checking your countries regulations with regard to UK import taxes and duties. 

Please be aware that the boarder import duty charge applied when your item enters your country is to be paid by the buyer , Zino Jewellery is not responsible for paying this extra charge

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